Danny Clans Media Limited · Version 2026-09-05.2
These Terms of Service ("Terms") govern access to and use of the customer dashboard at dashboard.dannyclans.systems ("Dashboard" or "Platform"), operated by Danny Clans Media Limited ("Company", "we", "our" or "us"). "You" and "User" mean the business on whose behalf the account is opened and the person operating it. "Advertising Platform" means Meta, Google, TikTok or any other advertising network we open accounts on.
By creating an account, signing in, funding a wallet, requesting an advertising account, or using any service provided through the Dashboard, you agree to be bound by these Terms, by our Privacy Policy, and by our Refund and Withdrawal Policy, each of which forms part of these Terms. Our KYC & AML Verification Policy describes the checks we may carry out under section 12.
You represent and warrant that:
We submit your details to Advertising Platforms on your behalf. An application made with wrong details is refused by the platform, not by us, and the fee for it is not returned.
The Dashboard provides a US-dollar wallet, three ways to fund it, applications to Advertising Platforms, the opening and management of advertising accounts held on your behalf, top-ups of those accounts, the return of unspent balances, and the invoices, receipts, statements and agreements that record all of it.
We may add, change, suspend or withdraw any feature or any Advertising Platform integration at any time. If we withdraw the Dashboard altogether we will give you at least thirty days' notice and return your wallet balance under the Refund and Withdrawal Policy.
Every advertising account made available through the Dashboard is opened by us and remains the property of the Company or of the Advertising Platform. It is held under our business managers on your behalf.
You receive a limited, revocable, non-exclusive and non-transferable right to run advertising on that account for as long as your account with us is in good standing. The money you load onto it, and the campaigns and creative you run, are yours.
You may not sell, rent, share or transfer access to an advertising account to anyone outside your business without our written agreement.
Advertising Platforms decide whether to approve an application and may restrict or close an account at any time under their own policies. We do not control those decisions and do not guarantee that any application will succeed or that any account will stay open. If a platform closes an account we will help you return the remaining balance to your wallet and open a replacement where the platform allows it.
You may not use the Dashboard or any advertising account for, or to promote:
You may not give us false information or documents that are not yours, attempt to access accounts, data or systems that are not yours, interfere with the Dashboard's operation, or use the wallet to move money for its own sake rather than to pay for advertising.
If an Advertising Platform penalises an account because of your advertising — a ban, a withheld balance, a fine — you are responsible for the consequences, including loss of funds the platform withholds.
Your wallet is a balance held by us, in US dollars, for advertising-related services only. It is not a bank deposit, it does not earn interest, and it is not insured. Money in your wallet remains yours until it is spent on a service or a fee, and can be returned to you under the Refund and Withdrawal Policy.
A deposit is credited when we have verified that the money has reached us — not when you send it, and not when you tell us about it. Bank transfers are verified against our bank statement, card payments through our card processor, and USDT against the blockchain. Until then the deposit shows as pending and cannot be spent.
We credit what arrives. Bank charges deducted in transit, card processing fees and network fees reduce the amount credited, and the invoice for the deposit shows the deduction.
We may set a minimum deposit, a withdrawal limit, a verification requirement or a reserve period, and may change them. The current minimum is shown on the Add funds page.
A top-up moves money from your wallet onto one of your advertising accounts. We charge a commission on each top-up at the rate shown to you before you confirm — either added on top of the amount, so the account receives the full figure, or deducted from it, so an exact amount leaves your wallet. The summary on screen shows both figures; confirming is your agreement to them.
Some Advertising Platforms carry an application fee and each account type carries a price. Both are shown before you apply or request. A fee is held from your wallet when you apply, taken if the application is approved and returned in full if it is refused. An account price is held when you request and taken when the account is assigned to you.
Commission rates are set per account type and may be varied for your account by agreement. A change applies to top-ups made after it, never to ones already made. Our prices and commission are stated exclusive of any tax.
You may fund your wallet by bank transfer, by card through our card processor, or in USDT to the address issued to you. You are responsible for all bank, wire, intermediary, currency-conversion, card and network fees on the way to us.
Bank transfers must be in US dollars and must quote the payment reference shown in your Dashboard. USDT must be sent on the network selected on screen. A transfer in another currency, or USDT sent on another network, may be lost permanently; we will try to help you recover it but cannot promise to, and we are not responsible for the loss.
Card payments are taken by our card processor under its own terms, which you accept when you pay by card. USDT is accepted as a way of paying for our services and for nothing else: we do not hold cryptocurrency for you, do not pay interest on it, and do not offer exchange, custody or transfer services. We are not a currency exchange; any conversion is done by your bank, card issuer or exchange at their rate.
You agree not to initiate a chargeback or payment dispute for a deposit that has been credited to your wallet or for a service already delivered. Contact us first; almost every problem is faster to resolve with us than through your card issuer.
If a chargeback or dispute is initiated we may immediately reverse the credit, freeze your wallet, disable your advertising accounts, suspend your account until the dispute is resolved, and recover any amount already spent together with the costs of doing so. You remain liable for all legitimate charges, fees and collection costs.
You are responsible for everything done through your account. Keep your password to yourself, use the two-factor option, sign out on shared computers, and tell us at once if you believe someone else has access. We will never ask you for your password.
One account per business. If several people need access, contact support rather than sharing a sign-in.
We may ask you to complete a sign-in code sent to your email when you sign in from a device we have not seen before.
We aim to keep the Dashboard available at all times but do not guarantee it. We may take it down for maintenance, and it depends on banks, card processors, blockchain networks and Advertising Platforms whose outages we do not control. Money in your wallet is unaffected by an outage.
We may suspend your account, hold a deposit or a refund, or restrict an advertising account, immediately and without prior notice, if:
We will tell you what we can, as soon as we can. A hold is not a forfeiture: money that is yours is returned when the matter is resolved, less anything you owe us. We may close your account for a serious or repeated breach, and your remaining wallet balance is then returned under the Refund and Withdrawal Policy.
You may close your account at any time by contacting support.
We are required to know who we are dealing with. Under our KYC & AML Verification Policy we may, before opening an account, before paying a refund, or at any time, ask you to verify your identity, your business, your ownership, your payment method and the source of a payment. We may suspend the account or hold a payment until you do.
We do not deal with persons or businesses subject to sanctions administered by the United Nations, the Hong Kong SAR Government, the United States, the European Union or the United Kingdom, or located in a jurisdiction we do not serve. We may check customers and payments against sanctions lists and, for USDT, use blockchain analytics, ourselves or through our payment providers; any action on a match is decided by a person and you may ask us to reconsider.
We may refuse, hold or return a payment whose origin we cannot establish, and we may report suspicious activity to the authorities as the law requires without telling you.
The Dashboard, its design, its software and its documents belong to us. You may use them to operate your account and for nothing else. The advertising you run and the material in it remain yours; you give us only the permission we need to submit it to Advertising Platforms on your behalf.
You agree to compensate us for any loss, cost, penalty or claim we suffer because of your advertising, your breach of these Terms or of an Advertising Platform's policies, false information you gave us, a chargeback you raised, or your use of an advertising account — including penalties or withheld balances imposed on our accounts by an Advertising Platform because of you.
We will operate the Dashboard with reasonable care and skill and handle your money honestly and as these Terms describe.
To the fullest extent the law allows, our total liability arising out of or relating to the Dashboard in any twelve-month period shall not exceed the total fees and commission you paid us in that period, and we shall not be liable for lost profits, lost data, lost business opportunities, advertising performance losses, or indirect, consequential or punitive damages. We are not responsible for the actions, decisions or outages of Advertising Platforms, banks, card processors or blockchain networks.
Nothing in these Terms limits liability that cannot lawfully be limited, including liability for fraud.
Neither of us is liable for failing to do something these Terms require because of events outside our reasonable control, for as long as the event lasts. This does not excuse a failure to pay.
Each of us will keep confidential the other's non-public information learned through the Dashboard — your account details, balances and campaigns; our rates, processes and account inventory — and use it only for the purposes of these Terms, except where the law or an Advertising Platform requires disclosure.
These Terms are governed by the laws of Hong Kong SAR.
Any dispute arising from these Terms is subject to the exclusive jurisdiction of the courts of Hong Kong SAR. Before starting proceedings, both of us agree to try to resolve the matter through support and, if that fails, a meeting between people with authority to settle it. Any claim must be raised with us within twelve months of the event it concerns.
We may update these Terms. If a change affects your rights or obligations we will show you the new version in the Dashboard and ask you to accept it before you carry on; the version you accepted, the time, your IP address and browser, and a fingerprint of the exact text are recorded against your account, and we may rely on that record as evidence of your agreement. If you do not accept, you may close your account and ask for your balance to be returned.
When you accept these Terms, sign your service agreement, or confirm a top-up in the Dashboard, the record we keep of that action is your signature for all purposes. Notices to you are sent to the email address on your account and are received when sent.
If any part of these Terms is found unenforceable the rest still applies. Our not enforcing a term on one occasion does not mean we have given it up. You may not transfer your account or these Terms; we may transfer them to a successor of our business and will tell you if we do. Sections 8, 12, 14, 15, 16, 17 and 18 continue to apply after your account closes.
Danny Clans Media Limited
Address: S022, 2/F, The Capital, 61–65 Chatham Road South, Tsim Sha Tsui, Hong Kong
Support: help@dannyclans.com · Company matters: collab@dannyclans.com